Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give information to website owners.

Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services appear on the website ("third-party cookies").

2. Types of Cookies

2.1 Session Cookies

Session cookies are temporary cookies that expire when you close your browser. They are used to maintain your session while you navigate the website and are essential for certain website functions to operate correctly.

2.2 Persistent Cookies

Persistent cookies remain on your device for a set period or until you manually delete them. They are used to remember your preferences and settings when you return to the website.

3. How We Use Cookies

3.1 Essential Cookies

These cookies are strictly necessary for the website and platform to function. Without them, certain features cannot operate. Essential cookies are used for:

• Session management and maintaining your login state.
• Security and authentication, including preventing cross-site request forgery (CSRF)
• Load balancing to ensure the website performs reliably
• Remembering your cookie consent preference

Legal basis: Essential cookies do not require consent as they are necessary for the provision of the service you have requested.

3.2 Functionality Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers. Functionality cookies are used for:

• Remembering your preferences and settings (e.g., language, region)
• Maintaining your display preferences and layout choices
• Pre-filling forms with information you have previously provided.

3.3 Analytics and Performance Cookies

These cookies help us understand how visitors interact with the website. All information collected is aggregated and anonymous. Analytics cookies are used for:

• Tracking page visits, bounce rates, and traffic sources
• Measuring website performance and load times
• Understanding which pages and features are most popular
• Identifying errors and improving the user experience

4. Cookies We Use

The following table sets out the specific cookies used on our website and platform:

NOTE: This table is reviewed periodically and updated as our cookie usage changes. The cookies listed above are indicative and may be supplemented by additional cookies as the platform evolves.

5. Third-Party Cookies

We may use third-party services that set their own cookies on your device. Third-party services we may use include:

• Google Analytics — for website traffic analysis and reporting
• Google Tag Manager — for managing website tags and tracking scripts
• HubSpot — for marketing automation and lead tracking (if applicable)

We require all third-party cookie providers to handle data in accordance with our Privacy Policy and applicable Australian privacy law.

6. Managing Your Cookie Preferences

6.1 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can typically view, delete, block, or be notified about cookies. Instructions for common browsers:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies

6.2 Google Analytics Opt-Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

6.3 Impact of Disabling Cookies

PLEASE NOTE: "If you choose to disable or block certain cookies, some features of the website or platform may not function correctly. Disabling essential cookies may prevent you from logging in or using core platform features.

7. Do Not Track Signals

Our website does not currently respond to Do Not Track (DNT) signals. We encourage you to manage cookies through the methods described in Section 6.

8. Relationship to the Privacy Act 1988

Where cookies collect personal information under the Privacy Act 1988 (Cth), we handle that information in accordance with our Privacy Policy and the Australian Privacy Principles (APPs).

9. Children's Privacy

Our website and platform are intended solely for use by business entities and their authorised representatives. We do not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Material changes will be notified via a banner on our website or by email to registered platform users.

11. Contact Us